Orders may be cancelled within 4 business days of being placed.
Upon delivery, customers have 30 days to report any damage or missing items. We encourage a prompt inspection so we can resolve any issues quickly and efficiently.
If you need to return an item, you may do so within 30 days of receiving your order. Please note that customers are responsible for return freight costs and a 30% restocking fee.
Returned items must meet the following conditions:
• Items must not have been installed or modified.
• Items must be in sellable condition.
• Items must be packaged as they were originally received.
Once returned items arrive at our facility, we will inspect them. If the items are in sellable condition, we will arrange a refund of the item cost, minus the 30% restocking fee and return freight.
To begin a return, contact us at info@weatherstrong.com or call 866-373-9131. Please include or have your order number ready.